FAQ
- Will I receive an American Heart Association (AHA) card?
- How do I know your provider card will be accepted by my employer or institution?
- Do your courses meet Joint Commission (JCAHO) standards?
- I have never been BLS/ACLS/PALS certified. Do you offer first-time certification?
- What happens if I fail the exam?
- Is the exam timed?
- Once I receive my card, how long will I be certified?
- What happens after I pass the exam?
- Is there a fee to receive my provider card by mail?
- How long does it take to receive my provider card?
- My current certification has already expired. Am I still able to take the less expensive recertification course?
- Is there a practical skills test required to receive my certification?
- Are your courses accredited and will I receive CME’s?
- Do I have to wait for study materials to arrive?
- Once I register for a course, is there a certain time period in which I need to complete the course and pass the exam?
- What is the minimum passing score on the exam?